Terms of Service

1. OVERVIEW

These Terms of Service (these "Terms") are provided by Veza Digital, LLC dba Veza Agency Network (also "we" or "us" or "our") and contain the rules and practices that users of our website and services (also "you" or "your") must adhere to before using our website and services.

BY USING OUR WEBSITE OR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTAND, AND AGREED TO THESE TERMS. IF YOU DO NOT AGREE, YOU MUST STOP USING OUR WEBSITE AND SERVICES IMMEDIATELY.

2. UPDATES TO TERMS AND SERVICES

We reserve the right, at our discretion, to update, modify, change, or review these Terms and/or our Services without prior notice to you. Any updates will be reflected by revising these Terms and updating the date above. Updates may also be communicated to you via your registered email address. Continued use of our Services following any update constitutes your acceptance of the revised Terms.

3. SERVICE ELIGIBILITY

To use our website or Services, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. By using our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

4. USER REPRESENTATIONS AND WARRANTIES

By using our Services, you represent and warrant that:

• The data you have provided is accurate and complete;
• Only you will have access to your account;
• You are 18 years of age or older;
• Your use of our Services does not violate any applicable law or regulation in your jurisdiction; and
• You will not use our Services in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party's use of our Services.

5. RESTRICTED ACTIVITIES

By accessing our website or Services, you agree to refrain from the following activities:

• Attempting to undermine the security or integrity of our computing systems or networks;
• Engaging in or facilitating unlawful activities, including money laundering, terrorism financing, or any other criminal activity;
• Distributing, publishing, or transmitting any unlawful, illegal, defamatory, offensive, or infringing information or material;
• Attempting to gain unauthorized access to any part of our website or systems;
• Transmitting any files or code that may damage the functionality of our website or systems;
• Sharing content that is racist, offensive, pornographic, or otherwise violates any applicable law, including laws relating to copyright violations;
• Attempting to modify, copy, decompile, disassemble, or reverse-engineer any software or programs used by us to provide our Services; and
• Sharing your account credentials or access to our platforms with any unauthorized third party.

6. USE OF ARTIFICIAL INTELLIGENCE

Veza Digital, LLC uses artificial intelligence tools and platforms in the delivery of our Services. By using our Services, you acknowledge and agree to the following:

6.1. AI-Assisted Delivery. Our team and contractors may use AI-assisted tools, including generative AI, AI-assisted design and development tools, AI research and analysis platforms, and AI writing tools, in the course of delivering Services. The use of AI Tools is part of our standard service delivery methodology.

6.2. AI Notetaking. We may use AI-powered transcription and notetaking tools, including Google Gemini and similar platforms, during calls, meetings, and video conferences for internal documentation and project management purposes. By participating in any call or meeting conducted in connection with our Services, you consent to the use of such AI notetaking tools.

6.3. AI-Generated Content. Deliverables may include content, designs, code, or other materials created in whole or in part with the assistance of AI Tools. The intellectual property ownership of such deliverables is governed by the applicable Master Services Agreement and Statement of Work.

6.4. No Warranty on AI Outputs. We do not warrant the accuracy, completeness, or fitness for purpose of outputs generated by AI Tools. All AI-assisted work product is subject to human review prior to delivery; however, AI outputs may contain errors or inaccuracies for which we disclaim liability to the extent permitted by applicable law.

7. INTELLECTUAL PROPERTY RIGHTS

The content on our website ("Veza Agency Network Content"), including trademarks, service marks, logos, source code, databases, layouts, software, designs, audio, video, text, photographs, and graphics, is owned by or licensed to Veza Digital, LLC and is subject to copyright and other intellectual property rights under applicable law. Veza Agency Network Content may not be used, copied, or reproduced in whole or in part without our prior written consent.

8. LIMITED LICENSE

Unless otherwise stated, we hereby grant you a limited, non-exclusive, non-transferable license to access and use our website for your personal, non-commercial informational purposes only. This license does not include the right to reproduce, distribute, modify, or create derivative works of any Veza Agency Network Content.

9. PRIVACY POLICY

We respect your privacy and are committed to protecting your personal data. Our collection, use, and processing of personal data, including data generated through AI tools used in our Services, is described in our Privacy Policy, which is incorporated by reference into these Terms and available on our website.

10. THIRD PARTY CONTENT

Links and references posted on our website may direct you to third-party websites or services that are not under our supervision or control. We do not warrant that the content of third-party sites is accurate, complete, or lawful. We are not liable for any loss or damage arising from your access to or use of third-party content accessed through our website.

11. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF OUR WEBSITE AND SERVICES IS AT YOUR SOLE RISK. Veza Agency Network PROVIDES THE WEBSITE AND SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND HEREBY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, WHETHER IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, TOTALLY SECURE, OR UNINTERRUPTED.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL Veza Agency Network, OUR EMPLOYEES, AFFILIATES, DIRECTORS, OFFICERS, AND THIRD-PARTY SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, GOODWILL, REVENUE, DATA, OR ANY OTHER LOSS, ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE, SERVICES, OR ANY CONTENT PROVIDED BY US, EVEN IF Veza Agency Network HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. INDEMNIFICATION

You agree to release and indemnify Veza Digital, LLC, our employees, directors, affiliates, service providers, licensors, and associates from and against all claims, proceedings, lawsuits, demands, liabilities, damages, costs, expenses, or losses arising as a result of or connected with your use of our Services, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

14. ACTIONS ON VIOLATIONS

We reserve the right, at our discretion, to seek any remedy or take any action available at law for any violation of these Terms. Actions may include, but are not limited to, limiting, suspending, or terminating your access to our website and Services.

15. NO WAIVER

Should we fail to exercise our rights regarding any violation of these Terms, such failure shall not constitute a waiver of our right to exercise those rights at any future time.

16. FORCE MAJEURE

We shall not be liable to you or any third party for any failure to perform our obligations if such failure results from any occurrence beyond our reasonable control, including but not limited to internet outages, government actions, fire, severe weather conditions, war, civil unrest, or power failure.

17. SEVERABILITY

If any provision of these Terms is found to be void, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions that are legal and enforceable shall not be affected and shall remain in full force and effect.

18. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Delaware, without regard to conflict of law principles, consistent with the governing law provisions of the applicable Master Services Agreement.

19. CONTACT

If you have any questions about these Terms, please contact us at ops@vezanetwork.com.